Privacy Policy

General information

Welcome to our Privacy Policy page!  When you use our store services, you trust us with your information.  This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.  When you share information with us, we can make our services even better for you.  For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier.  As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.  This is important; we hope you will take time to read it carefully.  Remember, you can find controls to manage your information and protect your privacy and security.  We’ve tried to keep it as simple as possible.

Any personal information you provide to us on our site such as name, e-mail address, telephone number, credit card information and billing/mailing address is kept in private files on our secure web server.  Who Gives A Stitch?! LLC will not sell, rent or share your e-mail address with others for them to send you unsolicited e-mail. We would only disclose information about you if required to do so by law.

Right to access, correct and delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time.  Who Gives A Stitch?! LLC makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.  However, Who Gives A Stitch?! LLC does not control each and every risk related to the use of the Internet, and therefore, warns the Site users of the potential risks involved in the functioning and use of the Internet.  The Site may include links to other web sites or other internet sources.  As Who Gives A Stitch?! LLC cannot control these web sites and external sources, Who Gives A Stitch?! LLC cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

You will provide and be responsible for all equipment used and all telephone and other charges incurred to access the Who Gives A Stitch?! LLC service and the site.  If you have a question regarding long distance charges, contact your telephone company.  You acknowledge that from time to time whogivesastitch.com and the Who Gives A Stitch?! LLC service may be inaccessible or inoperable for any reason, including, but not limited to:  (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which whogivesastitch.com may undertake from time to time; or (iii) causes beyond the control of whogivesastitch.com.

Management of personal data

You can view or edit your personal data online for many of our services.  You can also make choices about our collection and use of your data.  How you can access or control your personal data will depend on which services you use.  You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone.  If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. These choices do not apply to mandatory service communications that are part of certain store services.

Whogivesastitch.com can be visited without giving any personal information.  If you wish to access the Who Gives A Stitch?! LLC service, you will need to enter personal information.  Access is granted to the Who Gives A Stitch?! LLC service through the use of a user name and a password that you choose upon registration.  You are solely responsible for any authorized or unauthorized access to your account by any person.  You agree to bear all responsibility for the confidentially of your password and all use or charges incurred from accessing the Who Gives A Stitch?! LLC service with your password.  You agree to notify ann@whogivesastitch.com promptly of any unauthorized use of your password, and you will remain liable for any use of the Who Gives A Stitch?! LLC service until you notify ann@whogivesastitch.com of the unauthorized use of your password.  You are responsible for and agree to prompt payment of all orders including purchases, applicable taxes and shipping costs, by you or anyone you allow to use your account and password to access the Who Gives A Stitch?! LLC service.  You agree to keep current all account information, including address, payment information, telephone number and e-mail address.

Information we collect

Our store collects data to operate effectively and provide you the best experiences with our services.  You provide some of this data directly, such as when you create a personal account.  We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.  We also obtain data from third parties (including other companies).  For example, we supplement the data we collect by purchasing demographic data from other companies.  We also use services from other companies to help us determine a location based on your IP address in order to customize certain services to your location.  The data we collect depends on the services and features you use.

How we use your information

Our store uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising.  In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience.  However, to enhance privacy, we have built in technological and procedural safeguards designed to prevent certain data combinations.  For example, we store data we collect from you when you are unauthenticated (not signed in) separately from any account information that directly identifies you, such as your name, email address or phone number.

Sharing your information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized.  For example, we share your content with third parties when you tell us to do so.  When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction.  In addition, we share personal data among our controlled affiliates and subsidiaries.  We also share personal data with vendors or agents working on our behalf for the purposes described in this statement.  For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions.  In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose.  We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.

Corrections and/or Deletions

If you need to make corrections to any information given to Who Gives A Stitch?! LLC, you can update information by going to your account on the site or by e-mailing the corrections to ann@whogivesastitch.com.  To delete your account and all associated data, please email ann@whogivesastitch.com.

Cookies

Like many web sites, ours uses “cookies” to make your shopping experience faster.  A cookie is a piece of data stored on your computer’s hard drive that allows whogivesastitch.com to identify you.  Cookies cannot be used to access sensitive account information.  You will always have to log in with a user name and password to place an order.  Please note that if you disable cookies on your browser, certain features of the site may be disabled.

Third-party information providers and merchants

In the future, the Who Gives A Stitch?! LLC service may permit you to order and receive products, information and services from businesses that are not owned or operated by whogivesastitch.com.  In such instances, whogivesastitch.com will only act as the link between you and such businesses.

Children’s Privacy

Children are encouraged to visit the site with their parents.  However, we do not permit anyone under the age of 18 to purchase products on our site.  You hereby represent that you are an adult (18 years or older) and have the power and authority to enter into this agreement and perform your obligations.

Security

A third party service, Securi, maintains and protects data collected by Who Gives A Stitch?! LLC.  In addition, every possible effort is made to ensure that your credit card information remains confidential.  Whogivesastitch.com uses secure socket layer (ssl) encryption technology which encrypts your credit card number prior to transmission over the internet.  Once we receive your order, it is only available to personnel who will provide you with the Who Gives A Stitch?! LLC service.